Yes! Myo Relief is proudly Australian owned and operated, with our head-office being based here on the beautiful Sunshine Coast in Queensland.

The estimated shipping and delivery time for your order is between 10 to 30 business days for delivery.

Please allow between 2 to 7 business days for your order to be processed, items to be dispatched, and then to receive your tracking number.

It is important to note that the times listed here are an average only, and are subject to change, depending on the popularity, current demand, and availability of each individual product, and as we source our products from different suppliers, shipping times may vary between manufacturers/suppliers. However, we will always endeavor to get your order to you as fast as possible.

Our customers will be eligible for free shipping on orders of $150 AUD or more; orders of $149.99 AUD and less will require a Standard Shipping rate of $9.99 AUD.

We have a 30 Day Money Back Guarantee!

Any item which takes more than 30 Business Days to arrive (from the date that the items are dispatched) will be eligible for a full refund or replacement with another identical product.

Yes, absolutely. If you aren't completely satisfied with your order, you may return it to us within 30 days from the date of delivery, and apply for a refund or replacement.

However, if 30 days have already passed since the delivery of your order, we unfortunately can’t offer you a refund or exchange.

Products that are returnable must be returned within 30 days of delivery. All goods must be inspected by you within 48 hours of collection or delivery. Any claims of damage or quality issues must be raised with us during this time - claims may not be excepted beyond 48 hours of the goods being delivered. You must inform us that you wish to return an item as soon as possible after receiving your delivery.

Notification of any defect or damage must be provided to Myo Relief within 48 hours of receipt of the goods. That notification must include details of the nature of the quality issue, flaw or damage to the goods and include digital photographic evidence. Notification to Myo Relief must be made in writing by email to info@myorelief.com.au.

We have a 30 Day Money Back Guarantee. If your order arrives damaged, you may apply for a full refund or replacement within 30 days from the date of delivery.

However, if 30 days have gone by since the delivery of your order, we unfortunately can’t offer you a refund or exchange.

We will ask you to send us photographic evidence of the damaged item, or may even request for you to return it to us for inspection. Once we have received your photos or completed our inspection, we will send you an email to notify you of the approval of your refund.

If it is approved, a refund will be processed by our team and applied to your credit card or original payment method within 7 business days.